Something wrong? The team is here to help.

Help and contact

Something not working, a question about your account or your data? Start here.

Centre d'aide

Des réponses pas à pas pour les familles, les élèves et les écoles.

Write to us

Email us and tell us which device you use (iPhone, Android or website) and what happened. A screenshot helps.

Écrire à l'équipecontact@hevraya.com

Your account and your data

In the app and on the website, open Settings: you can export your data, correct or erase what Ari remembers, or delete your account. A student with a school account asks their school, which manages the account.

Your subscription

A subscription bought in the app is managed in your App Store or Google Play account. One bought on the website is managed from Settings on the website.

School login cards

If a card does not work or is lost, ask your teacher or your school's administrator for a new one.